Refund and Returns Policy – Perfect Read Golf

Overview

Thank you for shopping with us! We want to make sure that you are completely satisfied with your purchase. To ensure that our customers are happy with their shopping experience, we have a return policy in place.

Our return policy allows you to return any unopened items within 14 days of the purchase date for a refund, minus a 15% restocking fee. This policy applies to all products in our store, unless otherwise noted.

To initiate a return, please contact our customer service team within the 14-day period. You can reach us by email or phone, and we will provide you with instructions on how to return the item. Please note that we are unable to accept returns on any opened or used items.

Once we receive the returned item and verify that it is in unopened, new condition, we will issue a refund minus the 15% restocking fee. The refund will be processed using the same payment method used for the original purchase.

Please keep in mind that shipping costs are not refundable and the customer is responsible for the return shipping costs. Additionally, we are unable to issue refunds for any items that are lost or damaged during the return shipping process.

Thank you for choosing our store for your shopping needs. If you have any questions or concerns regarding our return policy, please don’t hesitate to contact us. We are happy to assist you in any way we can.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at orders@perfectread.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Holiday returns

Orders placed between October 15 and December 25 may be returned for a refund, minus a 15% restocking fee, provided that the item is unopened and in its original condition. To be eligible for a return, the item must be postmarked or returned to our store by January 15 of the following year.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@perfectread.com and send your item to:

Perfect Read Golf
ATT: Returns
8725 Columbine Rd #46177
EDEN PRAIRIE, MN 55344

Shipping returns

To return your product, you should mail your product to:

Perfect Read Golf
ATT: Returns
8725 Columbine Rd #46177
EDEN PRAIRIE, MN 55344

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.